ĐORĐEVIĆ v. CROATIA JUDGMENT
35
the fact that the national authorities, although aware of that situation, failed
to take appropriate measures to prevent further harassment. Thus, the
situation called for an immediate reaction by the State authorities. The
Government have not shown that any of the remedies referred to by them
could be capable of leading to such an immediate response to the situation
of harassment.
109. Thus, regarding an “action against an unlawful act” and a civil
action for damages against the State under the Civil Obligations Act, the
Government have not shown that these remedies would have been capable
of leading to the prompt and appropriate measures that were necessary in
the circumstances of the present case.
110. At this juncture the Court reiterates that the rationale behind the
requirement of the exhaustion of domestic remedies is the subsidiary nature
of the Convention instruments, that is to say, the principle that the national
authorities must first be given the opportunity to remedy the violation
complained of. In this connection the Court notes that the second applicant
repeatedly complained about the ongoing harassment to various national
authorities, such as the police and the State Attorney’s Office, the
competent social welfare centre and the school the children concerned
attended. The Court considers that she thus gave the relevant authorities
adequate opportunity to react to her allegations and put an end to the
harassment complained of. She has therefore exhausted the available
domestic remedies.
111. Furthermore, the applicants alleged deficiencies in the national
system for the protection of persons with disabilities from acts of
harassment and violence, including the legal framework within which the
competent authorities are to operate and the mechanisms provided for. In
this connection the Court notes that the Government have not shown that
these issues could have been examined in any of the types of proceedings
they relied on.
112. It follows that the applicants were not required to avail themselves
also of the remedies suggested by the Government. In reaching this
conclusion, the Court has taken into consideration the specific
circumstances of the present case, as well as the fact that a right as
fundamental as the right not to be subjected to inhuman and degrading
treatment is at stake and that the Convention is intended to guarantee rights
that are not theoretical or illusory, but rights that are practical and effective
(see, for example, Matthews v. the United Kingdom [GC], no. 24833/94,
§ 34, ECHR 1999-I). Accordingly, the Government’s objection has to be
dismissed.
(c) Conclusion
113. The Court finds that the complaints under Articles 3 and 8 of the
Convention are not manifestly ill-founded within the meaning of Article 35