h) complementarity and economies of scale between the Community's service providers; i) co-operative policy development facilitated by strategic partnerships between government and a responsible and competent regional private sector; j) regional development fostered by strategic partnerships between international cooperating partners and regional stakeholders; k) customer driven service provision characterised by adequate access to basic transport. communications and meteorology services and progressive improvement of service quality; l) improved diversity of services and provision of services on a competitive bid basis through the promotion of fair and healthy competition between service providers in terms of transparent, flexible, predictable and streamlined regulatory frameworks; m) informed decision-making and improved investor confidence to facilitate commercial activity; n) focused investment in joint human resource development programmes, information management schemes, research and development projects and technology transfer initiatives; and o) effective environmental management with due consideration of relevant international and regional conventions. TRANSPORT Chapter 3 INTEGRATED TRANSPORT ARTICLE 3.1 OBJECTIVES Member States shall promote economically-viable integrated transport service provision in the Region a) characterised by high performance standards and consistent levels of efficiency and reliability of all individual component parts of the transport chain; b) on the basis of complementarity and co-operation between modes, modal choice optimisation, seaport hinterland optimisation and with due regard to modal advantages; c) bearing in mind the need to preserve the Region's transportation infrastructure; d) by encouraging the development of multimodal service provision; and e) compatible with responsible environmental management; to support the development of major regional development corridors and facilitate travel between their territories.