· The operations shall be monitored and well coordinate to ensure that the dwell time for clearance of declaration is being reduced. Conclusion The paperless Customs Project shall bring enormous benefits and shall facilitate that declarants/importers file their declarations, in a fully paperless manner. The project development and implementation require technical assistance from MNS and Customs CMS/IT sections, operational assistance from all sections in the Customs Department and also acceptance by declarants and importers to file their declarations online together with all the relevant documents attached. An awareness campaign is important to communicate all related information and procedures to the declarants/importers. Training shall be provided to Customs officers to acquaint to the new paperless procedures. After go-live of the system, the processes and procedures shall be reviewed and enhanced in order to attain the optimum and most efficient paperless environment. B.5 E-PAYMENT INITIATIVE Objective The main objective of the e-payment project is to allow traders/declarants to effect customs payment electronically in a secure and reliable manner. This project is complementary to the e-Customs project where customs declarations and all relevant import/export documents can be submitted electronically. The main idea is to speed up the payment and the customs declaration processes which will consequently expedite the customs clearance process. Current Process Payment of customs duties and taxes are effected by cash and cheques where the declarant or his representative has to come personally to Customs cashier’s office to settle the payment due. New Process Once a Customs declaration is validated by Customs official, the declarant/importer can send his/her Payment Instruction (PI) from his.her Front-End System via the 24 Draft SADC Customs ICT Strategy 2012 Page 24