a) personnel keep abreast of new developments in technology and regional standards and procedures and maintain similar and adequate standards of performance; and b) the mobility of personnel in the Region is increased. 2. In order to enhance the capacity and capability of human resources in the Region, Member, States agree to undertake the following a) development of common curriculum frameworks for the education and training of personnel; b) development of common standards for competence evaluation and certification of personnel; c) development of a regional directory of training specialisation and centres; d) joint provision of training; and e) conclusion of regional certification agreements to support reciprocal recognition of qualifications. ARTICLE 10.11 INTERNATIONAL CO-OPERATION 1. Member States shall pursue the achievement of regional universal service with regard to telecommunication services and regional universal access to advanced information services through their participation in regional and international telecommunications fora. 2. Member States recognise the importance of international standards for the global interconnectivity of networks and the inter-operability of services and undertake to promote those standards through the work of relevant international bodies, including the ITU and the ISO. 3. Member States agree to co-ordinate their positions in respect of matters to be dealt with at all international telecommunications and other relevant fora, in order for coordinated positions to be adopted and presented at such fora. 4. Positions presented at the Council of the ITU by any Member State elected by the Plenipotentiary Conference of the ITU to represent the Region shall be coordinated positions adopted in accordance with paragraph 3. 5. For the purposes of paragraph 3, Member States may, subject to the conditions of the international organisation concerned, agree to be represented at intemational telecommunications fora by a single Member State who shall present a coordinated position. Chapter 11 POSTAL SERVICES ARTICLE 11.1 OBJECTIVES Member States shall provide efficient market related universal postal services responsive to consumer needs which are affordable, of a good quality and meet the social needs of communications as a public service mission and maintain complementary and supportive relationships between their respective postal administrations in support of the economic needs of the Region.