38 ĐORĐEVIĆ v. CROATIA JUDGMENT the school authorities had taken some other measures, such as calling on parents and children to make sure that violent behaviour against the applicants ceased and organising meetings to tell pupils about the requirements of people with special needs. They had also facilitated interviews with the pupils concerned. However, these measures had not been capable of preventing further violence against the applicants. 123. Likewise, none of the other authorities had done much in order to prevent the violence against and harassment of the applicants. (b) The Government’s submissions 124. The Government argued that, save for the incidents reported to the police and documented by the police reports, the applicants had not proved that any further incidents had occurred. The Government submitted that the relevant authorities had taken all appropriate measures to protect the applicants from harassment. Each time the second applicant had called the police, the police had arrived in due time and interviewed the children concerned and warned them about their inappropriate behaviour. Each time a report had been drawn up by the police and sent to the State Attorney’s Office. 125. The school the children in question attended had also always reacted promptly to the applicants’ allegations of harassment. The school employees had often held discussions with the pupils and their parents about people with special needs. The parents had been told to discuss that issue with their children and the school headmaster had sent a letter to the parents to that effect. 126. As regards the incident of 4 April 2009, the Government submitted that the national authorities had taken all relevant steps in order to identify the perpetrator. Finally, it had been revealed that I.M. had burnt the first applicant’s hands with a cigarette. Since I.M., as a child below 14 years of age, could not be held criminally responsible, the applicants had been instructed to institute civil proceedings for damages. The competent State Attorney’s Office had informed both the Ombudswoman for Children and the competent social welfare centre of its findings. 127. As regards the events of 10 April and 13 May 2010, as well as the allegations of constant harassment of the first applicant, the police had interviewed the children P.B., Z.B. and I.S. The inquiry was ongoing and since all of them were already over 14 when the alleged acts had taken place, they could be held criminally responsible. 128. The Government argued that the above showed that the national authorities had acted promptly and diligently as regards each complaint submitted by the applicants and taken all steps and measures aimed at preventing further harassment. Since June 2010 there had been no further complaints.