3. (ii) The information referred to in paragraph 2(i) includes but is not limited to information and documents relating to market trading clearing and the identity, trading activity and positions of its members and customers; (iii) Requests for information in terms of paragraph 2 shall be in writing and delivered to the registered address of the Member Exchange from which such information is requested; (iv) Any change in the registered address of a Member Exchange shall be promptly notified to all Member Exchanges; (v) A request for information must include the purpose of the request, and specify the information sought. Member Exchanges must co-operate and communicate with one another so that all requests for information and all information provided in response to such requests are clearly understood; (vi) If a Member Exchange believes that a request falls outside the scope of this Annex 10, or has reason to query the information requested, it shall provide in writing reasons for its belief or query to the requesting Member Exchange. The Member Exchanges shall endeavour to resolve in good faith, any disagreement between them regarding any request for information or any response to such request; (vii) A Member Exchange shall use its best efforts to procure the information requested and shall transmit such information to the requesting Member Exchange as expeditiously as possible; Training (i) Secondments of staff shall be encouraged among the Member Exchanges. The duration of the secondments, the programme and a clear identification of areas to be covered will be agreed by the Member Exchanges concerned; (ii) Areas of training shall include, listing requirements, surveillance methodology, management and market information systems, data analysis and dissemination mechanisms; (iii) Co-operation in areas of market research, development and organisational structure shall be enhanced and regularised. 4. Development of Securities Exchange Professionals Member Exchanges shall provide one another with information on the Stock Exchange Examinations Syllabus and assist one another in setting up standard courses for market professionals. 5. Surveillance and Self-Regulation 109